Shipping & Orders

Wholesale Orders

Please email us at info@truewildbotanics.com for wholesale order inquiries. 

Domestic US Shipping

Please allow 3-5 business days for USPS Priority Mail delivery of domestic US orders. You will receive an email notification and tracking number that confirms the shipment of your order. 

International Shipping

Please note that international delivery takes longer due to the Customs clearing process. Customs charges may occur and they are the sole responsibility of the order purchaser. International orders may take up to 4 weeks to deliver due to the Customs clearing process.

Refunds & Exchanges

We strive to provide quality customer care and we stand by each and every one of our products. If your order arrives in unsatisfactory condition, please email us at info@truewildbotanics.com and we will work with you to resolve the situation. Please include the following information in your email: your name and address, the item to be returned and the reason why, and if you would like a refund or exchange. Please note that you are responsible for your return shipping charges. Please mail your returns to the following address: True Wild Botanics/ PO Box 6099/ Edmonds, WA 98026.

Payment

Our secure online payment methods include Visa, MasterCard, American Express, Discover and PayPal.

Thank you, we appreciate your business!